1. Your customers are using it to make buying decisions. Millions of web users, both in the business to consumer and business-to-business markets, are reading blogs visiting Facebook, and tweeting daily. They are relying increasingly on social media for buying information in both the b2b and b2c worlds.
  1. Smart news organizations are with the social media program. The New York Times and Wall Street Journal and your local newspaper have made social media fundamental to how they learn and how they report.  If it’s good enough for their information gathering and sharing where it really counts, it’s certainly good enough for the rest of us.Your competitors are using it. You’re almost certainly paying attention to your smartest competition.  I’d be surprised if most of them haven’t already dived headfirst into social media waters.  Organizations as diverse as law firms, interior designers, real estate agents, and roofing companies are using blogs, podcasts, videos, and user communities such as Facebook to demonstrate their expertise and thought leadership. Don’t let those tough competitors outmarket you via social media.
  2. It can be your most cost effective marketing strategy. The required financial investment in creating a blog, for example, can be close to zero.  The real investment will be in time and thought required to craft a content marketing strategy which provides valuable information to your customers and prospects.  You may need to hire specific content creation resources either internally or externally.
  3. Your old-style marketing is less and less effective. Because buyer behavior has changed, you cannot expect traditional advertising and public relations alone to drive buyers to your business as it did a decade ago.  You may certainly want to use those traditional tools to drive them to your online home. That’s where you can prove to prospective customers that you are a reliable supplier who can be trusted, based on your knowledge and understanding of your their problems.  A regular blog, a Facebook fan page, an uploaded Slideshare presentation or a series of informative YouTube videos may be just the ticket to prove that you are the best choice to provide essential solutions.
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